All our products are shipped only to the contiguous United States with care via FedEx, using 2-day service from our plantation on Maui. We use this service to avoid having pineapples sit in transit over the weekend. This service guarantees delivery within two days from the shipment date, not two days from the order date. Prices shown include shipping.
Fresh pineapple shipments are only sent out on Mondays, Tuesdays and Wednesdays — the cut off for placing orders is as follows — to ship on Monday place your order by noon on Friday, to ship on Tuesday place your order by noon on Monday, to ship on Wednesday place your order by noon on Tuesday.
All times mentioned are Hawai‘i Standard Time. Maui Gold Pineapple Company reserves the right to delay shipping orders if there is inclement weather that hinders our harvesting schedule or if the quality of fruit available is not up to our standard (size or shell color) for these orders. If the delay is more than one working day we will contact you with further information. If you need a specific delivery date for an event or holiday you can place your order at any time and we can delay shipment; simply provide your requested delivery date in the comments section of your order.
Sorry, returns are not possible, neither do we split our two-pack or six-pack for shipping to multiple addresses. If there are any quality problems or you have questions regarding a delayed shipment please contact the Maui Gold Pineapple Company office by calling (808) 877-3805 immediately or by emailing us.
Our Customer Service office hours are 6:30 a.m. to 2:30 p.m. HST (Hawai‘i Standard Time), Monday — Friday; closed weekends and holidays. Please allow 48 hours for our staff to investigate your inquiry and get back to you. If you have already placed an order, please include the order number with your message.